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arnoldzw's avatar
arnoldzw
Aspirant
Jul 14, 2024
Solved

Satellite not available app

Dear All,

Have a question about a setup. 1x router RBR850, 2x satellite RBS850.

I have an ISP where the modem unfortunately cannot be used in bridge mode, so it also has the router function.

The ISP's modem/router is located in an adjacent building, from there a fiber optic cable comes to this building.
The RBR is set to AP mode. (so the router function is disabled)
Now I have the RBR working and both RBS satellites also connected/synchronized wirelessly.

This all seems to work well, but one of the satellites is just out of wireless range, I have a wired connection there.
So I connected this as Ethernet backhaul. Functionally this works well, signal and connection are good. However, I do not see this satellite in the Orbi app. (network map)
It stays red there. I expect this is because the RBR is connected to the WAN port, and both satellites are on the same switch BEFORE the router and not after it.
Normally you connect the satellite to the LAN port of the router, but the cabling in the building is not sufficient for this.

* If I connect the RBR backhaul to the LAN instead of WAN, it doesn't work.
* The cabling in the building is not sufficient to connect the satellites to the LAN of the router.
* An additional satellite is an option. Placing this at the position of the RBR, and then moving the RBR to the network switch, but that is an additional cost that may not be necessary.

Are there other options, or am I missing something?
  • Thanks,

    I have ordered an additional sattelite, and placed that on the former location of the router.

    The original router is placed nearby the switch and you`re solution worked:

    • Router connected to the switch.
    • Satellites connected from the patch panel directly to LAN ports on the RBR850 (not connected to the swtich)

3 Replies

  • Your understanding is correct.  When the RBR850 is in Access Point (AP) mode and the units are connected as shown in the diagram, the Orbi does not correctly display the satellite information.  (p.s. the diagram shows both satellites connected to the switch. Is this correct?)

     

    Yes, the proposed solution would work:

    • Router connected to the switch.
    • Satellites connected from the patch panel directly to LAN ports on the RBR850 (not connected to the swtich)

    Some additional information would be helpful:

    • Where is the RBR850 physically located in relation to the switch in Building B?
      (My guess is that it is in a different location and there is only one Ethernet cable from the switch location to the router location.)
    • How many customers are served by the ISP device?
      (Only you? or are there others?)
    • What brand/model of switch is this?
      (If this is a managed switch, it is possible to define VLANs and a small switch at the router location to connect the satellites to the router LAN ports.  This might be less costly than purchasing an RBS850 satellite.)