NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
service unreachable AX 4200 RBS750
hi
wanted to update fw to the latest version available this week.
on the orbilogin page, the manual update box lists two of three satelittes status as unreachable - it also does not list the satellites as RBS750.
any thoughts?
14 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Possible the NG update service is down. We don't get that kind of info though here.
You can manually install if you like:
current fw is v4.6.3.16
spectrum - Hitron E31N2V1
strange that the Orbi app lists the satellites but the orbi login.com does not
will the update take if the Orbi login page does not recognize the sattelite?
Is the RBS seen on the RBRs connected clients page? If they are, then use the IP address given to them to access the RBS web page and send the FW file there. Update the RBS first, then RBR lastly.
