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Forum Discussion
Solved
Slow wifi speed
Service provider Spectrum, 200mg, getting 450 mg from speed test from router, but wifi only gets 90 mg from ORBI app, admin from router or Ring app. Netgear support hasn't fix it. Can anyone help me out. I'm a novice and need clear intructions.
Spectrum modem Ubee, model EU2251, 200 mb
ORBI W-6 AX6000 mesh with one satellite RBR850 ( RBK852 )
Home sq ft appox 2200.
Router about 5 foot high on shelf. Satellite about 60 ft away upstairs. House made up of mostly drywall.
Router FW V4.6.3.16_2.0.51. It was down level by support about 3 weeks ago, same problem.
Speed from (cable modem) PC (windows 10) to router (with Netgear ethernet cable) 460 mb.
Speed from ORBI app (Samsung Galaxt 7 phone, model SM-G930VL) 90 mb.
Speed from router admin was 89 mb.
8 Replies
What Orbi model do you have?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What speeds do you see with a ethernet connected PC at the RBR?
How many satellites do you have connected?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡Turn OFF The RBS and test wirelessly with a device connected at the RBR?
Spectrum modem Ubee, model EU2251, 200 mb
ORBI W-6 AX6000 mesh with one satellite RBR850 ( RBK852 )
Home sq ft appox 2200.
Router about 5 foot high on shelf. Satellite about 60 ft away upstairs. House made up of mostly drywall.
Router FW V4.6.3.16_2.0.51. It was down level by support about 3 weeks ago, same problem.
Speed from (cable modem) PC (windows 10) to router (with Netgear ethernet cable) 460 mb.
Speed from ORBI app (Samsung Galaxt 7 phone, model SM-G930VL) 90 mb.
Speed from router admin was 89 mb.
