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tequillakilla's avatar
Dec 23, 2021
Solved

Still connection loses and buffer overflows

In the meantime I've almost got used to the fact that the WiFi disappears for a few minutes every evening, only to return after what feels like an eternity.

The fact that I reset the devices to the factory settings every few weeks in order to set them up completely again became routine.
I always do this when the first of my “2.4 GHz only” devices no longer receive an IP address, a sure sign that my WLAN is about to fail completely.
A software bug from my point of view, but apparently I'm the only one watching this behavior. Now I have around 60 participants in my network and around 45-50 of them are connected via WLAN (since they cannot do anything else).

NETGEAR always sounds big enough to turn to if you see bugs, but apparently those bugs are not being resolved consistently.

 

But what I have to say, none of my other WLAN systems to date has been as powerful and reliable (apart from the effects described above) as the ORBI 853. I had already used three other manufacturers before and all of them were not enough for my requirements, the vast majority of them break in performance after 30 Wi-Fi devices and that is quite a crap. According to the prospectus, everyone is talking about up to 200 devices, but unfortunately that's a lie.

 

I would be happy to receive real tips regarding the mistakes I have described above, but I don't need good advice, I have so many of them that it lasts to the end.

8 Replies

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  • What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

     

    What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings

    • tequillakilla's avatar
      tequillakilla
      Aspirant

      I've answered all of these questions so many times that I won't do it again now. Of course, I always make sure to have the latest firmware on all my devices and my satellites are connected to the router via cable.

      My internet provider doesn't play a role here, as I said I have already used several manufacturers and the effect that the internet is not available for a few minutes every day only occurs now with Netgear.

      After everything I have experienced so far, I am very sure that there is a buffer overflow somewhere and that it should finally be eliminated.

       

      HardwareversionRBR850
       
      FirmwareversionV4.6.3.16_2.0.51
       
      GUI Sprachversion:V3.0.1.2_2.1.30.3
       
      Operation ModeRouter

       

      As you see I have followed your advice and also changed to channel 48 for 5GHz. 2.4 I still use auto.

       

      Best,

      Klaus

       

      • tequillakilla's avatar
        tequillakilla
        Aspirant

        The jpg has not been send, let's try this way:

         

        Auswahl der Region

         

        Region:

        Europa

        Einstellungen für WLAN-Router (2.4GHz b/g/n/ax)

         

        20/40 MHz-Koexistenz aktivieren

        Nein

        Enable WMM (Wi-Fi multimedia) settings (2.4GHz b/g/n/ax)

        Ja

        CTS/RTS-Grenzwert (Bereich 1 bis 2347):

        2347

        Präambelmodus

        Automatisch 

        Transmit Power Control

        100% 

         

         

        Einstellungen für WLAN-Router (5GHz 802.11a/n/ac/ax)

         

        Enable WMM (Wi-Fi multimedia) settings (5GHz a/n/ac/ax)

        Ja

        CTS/RTS-Grenzwert (Bereich 1 bis 2347):

        2347

        Präambelmodus

        Automatisch 

        Transmit Power Control

        100%