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Forum Discussion
H-L
Aug 03, 2026Aspirant
The phone keeps telling me the wifi is poor quality and switching back to mobile data
I have The same issue with my Google Pixel android phone. The phone keeps telling me the wifi is poor quality and switching back to mobile data, even though the wifi strength is showing strong on t...
FURRYe38
Aug 03, 2026Guru - Experienced User
Does this happen only the Google phone?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
Does this happen with the RBS turned OFF?
What channel configurations are currently set on the router?
Do you have the 6Ghz network enabled on the RBR?
Any Wifi Neighbors near by? If so, how many?
What OS is on the phone? Be sure it's up to date.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/kb/en-orbi-knowledge-sharing/netgear-mobile-applications-and-androidapplewindows-devices-faq/2457046