NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
The RBR and RBS keeps disconnect from internet
I have an ORBI 963 and have the same issues. The latest firmware 7.2.6.31 works great, but the system upgraded to the newest firmware 7.2.7.15 - and that's when the problem started. The RBR and RBS k...
So can you tell us which ISP this national one is?
What is the brand and model# of the fiberbox that the RBR is connected too?
How is IPv6 configured? DHCP, Auto, 6rd or Static?
Please temporarily disable IPv6 on the RBR and see if these disconnections still continue. Like to see if this could be IPv6 related.
Are you using ISP IPv6 DNS or custom DNS?
Would need a factory reset with v.15 loaded to see if this resolves what your seeing, however lets check with IPv6 suggestions first.
Please don't use al caps, no need to yell, we can hear you fine with out all caps.
The national ISP is Telenor - in Norway
I do not know the model# or brand of the fiberbox. it is fastned to the wall.
The IPv6 was already disabled, so i did not use that.
I used all caps, so you could easily see what i wrote. it was not meant as screaming.
Ok. ONT should be ok.
Are you using ISP detected DNS for IPv4 or custom DNS? You might try using some custom and see.
If this is happening with IPv6 disabled, then lets try a full on factory reset and setup from scratch: Orbi Systems Manual Factory Reset Process | NETGEAR Communities
Let us know if it still continues to happen after this.
I can see text fine with out caps.
Are you using ISP detected DNS for IPv4 or custom DNS? You might try using some custom and see. I am using ISP detected DNS for IPv4
I will check if it would be better to downgrade to earlier firmware it the problem does not stop..
Please try some custom DNS, like Cloudfare or Quad9 first.
Please factory reset the system as well before downgrading.