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tomTWH's avatar
tomTWH
Tutor
Oct 25, 2023

Unable to connect RBS850 to RBR750 network

Hi, 

I recently bought an extra satellite to add to an existing network (RBR750 router and 2 RBS750 satellites). It is an RBS850. According to the Netgear compability overview, it should be possible to add the satellite to the network, but it doesn't connect. Sometimes it lights up amber (if I put the satellite next to the router) - so there is some kind of connection, but the satellite never shows up in the app. On the devices in the room they are shown as 2 separate networks. Any help would be useful. Thanks.

9 Replies

  • What FW is on the RBR and I suppose you don't know what's on the RBS850? FW needs to be at same level between the RBR and RBS. 

     

     

  • did you try hardwiring them together and syncing them?

    Then let the RBS850 update its firmware and then move it to where you want it. 

    • tomTWH's avatar
      tomTWH
      Tutor

      Hi, yes I 've tried hardwiring -it works (he lights bluie), but still not in the app. I get a message that there is a new device on the network (i.e. phone or laptop): the satellite appears in the list of devices on the network but not as part of the network.

      • FURRYe38's avatar
        FURRYe38
        Guru

        Can you log into the RBS web page using admin and password to see what the FW version is? 

        What FW version is on the RBR?