I now have one of my RBS750's reporting as model RBS750QV and reporting that the status "update failed". Current name and current firmware version are correct and show firmware as 7.2.7.15 and three devices are currently connected to the RBS750QV. Anyone know what is wrong?

The QV does not appear on the RBS web page. It only shows up on the firmware update page under “Model Name” and the Status says “Update failed”.

Yes, the satellite appears to be working correctly with no issues.

Hello Mikeypoo , Welcome to the NETGEAR Community! I understand that QV is being displayed at the end of your RBR750 on firmware v7.2.7.15. RBR750QV is not another model and does not impact the function of features of your RBR750 or the firmware. Best, Kevin Community Team

Same here RBS750QV update status failed. Checking for new firmware under 7.2.1.5 says nothing new. However, Net Gear site says it's 7.2.8.5 for the RBR750 and RBS750. I disabled auto update and downloaded/manually updated both satellite first, then the router. The router name reversed back to RBR750 and both updates successful (No update failure on RBS750.

Updated firmware to 7.2.7.15 on a RBR750 and 2 RBS750's

32 Replies

FURRYe38
Guru - Experienced User
Apr 19, 2025
Someone else reported seeing this on there 750 series. How was the system updated? Manually or Auto update or Update ALL?

RBS should have been updated first manually then the RBR lastly.

John--B wrote:

I now have one of my RBS750's reporting as model RBS750QV and reporting that the status "update failed". Current name and current firmware version are correct and show firmware as 7.2.7.15 and three devices are currently connected to the RBS750QV. Anyone know what is wrong?
- John--B
  Star
  Apr 19, 2025
  Updating was done manually with the satellites completed before the router.
  - FURRYe38
    Guru - Experienced User
    Apr 19, 2025
    Does this V appear the RBS web page itself?
    
    Does this appear on the RBRs web page under the connected devices page?
    
    Did you load the FW thru the RBS web page?
    
    Which web browser did you use?
CrimpOn
Guru - Experienced User
Apr 19, 2025
That is so cool. (Mainly because there appears to be no such Netgear product number.)

Could you please post a screen shot showing this information.
- John--B
  Star
  Apr 19, 2025
  
  Hopefully you can read this.

Forum Discussion

Updated firmware to 7.2.7.15 on a RBR750 and 2 RBS750's