Working Device Not Shown In Browser Interface Or Phone App

Question

Any updates from Netgear on this???&nbsp; I'm continuing to have this same issue.&nbsp; I have 100+ devices and 9 satellites, nothing is showing up on the web interface at all.&nbsp; I'm running&nbsp;V4.6.8.2_2.1.9.&nbsp;

FURRYe38 · Answer

What model Orbi do you have?
What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
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Has a factory reset and setup from scratch been performed since last FW update?
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9 RBS? Wow, NG doesn't support anything past 4 I believe.
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All this in a home?&nbsp;
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FarmerBob1 · Answer

This is what I have as traffic with the Base and 2 Satellites for 5000+sf. And I swear theyare getting in each others way. But "9". . .&nbsp;Scan with RBR and 2 RBSs.&nbsp;&nbsp;

DWost · Answer

I'm running an RBR850 and RBS850 sat's.&nbsp;Firmware is&nbsp;V4.6.8.2_2.1.9 as stated in my previous messageModem is Arris TM3402A&nbsp;Yes, I did a factory reset when I couldn't log into the UI (which as I read is also an issue with this firmware)&nbsp;I understand this seems excessive, however, we have a large house (6800+) and 4 additional buildings on my property that all have satellites in them That are hard-wired back to the network closet in my house.&nbsp; I'm eventually going to just scrap this consumer crap and put in a complete ubiquity enterprise system to manage it all.&nbsp; Honestly, I've been very impressed with Orbi up until the last couple of updates which have made the system unstable.&nbsp; It was running flawlessly for a year or so and then it started getting the notorious gremlins that everyone is discussing on here.&nbsp; Thanks for the replies, hopefully, something will get adjusted with their next release.&nbsp; &nbsp;&nbsp;

Blanca_O · Answer

Hi DWost
&nbsp;
When did it start to happen?&nbsp;
How about on the Orbi App? Does it display list of connected devices?&nbsp;
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Just to check, kindly access the router Web UI, go to ADVANCED &gt; Administration &gt; NTP Settings. Please confirm if the router time is correct,&nbsp;
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Regards,BlancaCommunity Team

FURRYe38 · Answer

Please post a screen capture of what your seeing on the Connected Devices page.
Edit out all MAC addresses seen on this before posting.&nbsp;
What browser are you using?&nbsp;
What kind of LAN system are you using for the wired RBSs? There a LAN switch or patch panel in between the RBR and RBS?&nbsp;
What is the brand and model # is the LAN switch if there is one?&nbsp;
&nbsp;
DWost&nbsp;wrote:
I'm running an RBR850 and RBS850 sat's.&nbsp;
Firmware is&nbsp;V4.6.8.2_2.1.9 as stated in my previous message
Modem is Arris TM3402A&nbsp;
Yes, I did a factory reset when I couldn't log into the UI (which as I read is also an issue with this firmware)
&nbsp;
I understand this seems excessive, however, we have a large house (6800+) and 4 additional buildings on my property that all have satellites in them That are hard-wired back to the network closet in my house.&nbsp; I'm eventually going to just scrap this consumer crap and put in a complete ubiquity enterprise system to manage it all.&nbsp; Honestly, I've been very impressed with Orbi up until the last couple of updates which have made the system unstable.&nbsp; It was running flawlessly for a year or so and then it started getting the notorious gremlins that everyone is discussing on here.&nbsp; Thanks for the replies, hopefully, something will get adjusted with their next release.&nbsp; &nbsp;&nbsp;

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Working Device Not Shown In Browser Interface Or Phone App

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