NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What issues are you facing? You'll need to give more details on the problems your having. 

     

    How are you determining the new system has less coverage? 

    What kinds of devices do you have connected? 

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

     

    How many RBS are deployed? 
    What is the size of your home? Sq Ft? 
    What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected. 
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

     

    What channel configurations are currently set on the router?