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donawalt's avatar
donawalt
Mentor
Aug 09, 2024

BUG - WiFi 6E stops IPv6 working on WiFi

On any device that is WiFi 6E capable - iPad 2024, iPhone 15 Pro, 2-MacBook Pros are the ones I have - if WiFi 6E is enabled, there is no IPv6 on a WiFi connection - period. If WiFi 6E is turned off so the device is on WiFi 5, IPv6 on WiFi works perfectly. See picture to indicate where setting is on an iPhone; it's in a comparable spot on each device's settings. I have submitted a bug report.

 

 

 

 

9 Replies

  • Please get this to NG support. 

    What this seen on your 960 series? 

     

     

    • donawalt's avatar
      donawalt
      Mentor

      No, I don't believe it happened on the 960. I did send a bug report on this.

  •  

    Could you please clarify.  This bug has been reported:

    • To Apple, because it affects Apple products. (no non Apple WiFi6E devices have been tested.)
    • To Netgear, because enabling WiFi6E on one Apple product causes IPv6 to disappear from every device connected to the Orbi system over WiFi? (Apple and non Apple?  Apple devices capable of WiFi6E but which do not have it enabled at this time? )
    • What about wired devices?

     

    • donawalt's avatar
      donawalt
      Mentor

      CrimpOn reported to Apple. To modify what you said:

       

      • To Netgear, because enabling WiFi6E on ANY Apple product THAT IS WIFI 6E CAPABLE causes IPv6 to disappear from THAT DEVICE ONLY connected to the Orbi system over WiFi. (Apple and non Apple?  ONLY 6E CAPABLE DEVICES I HAVE ARE APPLE. Apple devices capable of WiFi6E but which do not have it enabled at this time? THEY ARE FINE
        • What about wired devices? NO ISSUE - EVEN THE SAME DEVICES IF FLIPPED TO WIRED, WORK FINE THEN
      • donawalt's avatar
        donawalt
        Mentor

        Roc1 for me the only thing that works consistently is turning off WiFi 6E. I thought moving satellite fixed it, but it did not. 

         

        WIFi 6E implementation has issues. I have seen two problems now - the 5G flipping, and IPv6 not working. NG needs to look at this closely.

  • donawalt , I discovered last night that my 6Ghz band mesh drops/5G cell-flips from my RBE971/970’s that I thought I had corrected by relocating one Satellite earlier this week wasn’t corrected. The satellite move just moved my mesh node drop area to another location inside the house.

    I re-opened my WiFi 6E with 971 mesh system drop/flip Case this morning, even before your IPV6 revelation.

    With that said, I think your uncovering of the IPV6 issue with Apple 6E products is critical, but I think NG still has 6Ghz mesh band node hand-off issues that need to be corrected. At this point, I’m not sure if it is related just to wired backhaul (which is what I’m still on) or also NG wireless backhaul using 6Ghz band (see more info below).

    With my satellite rearrangement earlier this week, I also turned off IPV6 in my RBE 971 router configs as another Community member posted they thought IPV6 caused issues onboarding 2.4Ghz IoT devices. Since I had not had any WiFi 6E drops until they started again last night, I thought the satellite relocation was what (mistakenly) stopped my “drop” issue, or if disabling IPV6 might have corrected it, but since mine started again last night, I don’t think it’s all related to your discovery. That’s why I think NG still has some 6Ghz Band mesh mode hand-off issues.

    So another data point NG needs to include is that my IPV6 is not enabled in the RBE971, and I am still having 6Ghz band drops (I still have iPhone 6E enabled on my iPhone 15 Pro Max).

    I also cut/pasted your IPV6 discovery onto my Support Case update this morning. Either late last week or early this week (I don’t remember off the top of my head) , I spoke with Apple Support to see if they had any NG open cases on iPhone 15 pro max WiFi drops/flips to 5G cell, the Level 2 Apple tech found nothing in their Apple system.

    Also, there’s another Community member ( @ajx on this thread) that said moving one of his satellites from wired backhaul to wireless backhaul corrected some of his issues. I don’t know the connection between IPV6 and wired/wireless backhaul might be, but this is another input we both need to make sure NG Support looks at related to your discovery!