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Forum Discussion
Connection Dropouts and Configuration Issues with Orbi WiFi 7 (BE) Mesh System
Hi everyone, I recently upgraded my home network to the new Orbi WiFi 7 (BE) Mesh System, and while the performance looked promising at first, I’ve been running into a few technical problems that I c...
Which Orbi model system do you have? RBE###?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected. Close then that, can cause problems.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
For manually updating FW, please review this stepped process for getting Orbi systems updated manually:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
QoS is all automatic on Orbi systems. You can control access and block configurations on Orbi app if.