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Forum Discussion
krgoodwin
Apr 27, 2026Guide
Dropped WiFi Connection
I've seen discussions on this topic of the mesh system dropping the WiFi connection and reverting to 5G all the way back to 2023 but almost all of the reported issues are with iPhones. I have two Google Pixel 10 Pro cellphones along with the latest Netgear equipment/firmware (Orbi 971 and two Orbi 970 satellites). I encounter this problem every day with always a full WiFi signal strength and almost good (two bars) 5G Verizon signal (I don't live under a cell phone tower). The usual resolution is to disconnect and reconnect the WiFi connection in the Pixel 10 network settings. Most of the blog posted solutions since 2023 revert to turning off the automatic Wi-Fi connection setting where "Wi-Fi will turn back on near high quality saved networks, like your home network". This change in the Pixel 10 configuration for me is stupid beyond belief. When the Wi-Fi is dropped and the Pixel reverts to 5G, I will randomly get such error messages as low quality Wi-Fi signal, a failure in the iP configuration, etc., etc. None of the error messages seem to be valid, more like an excuse to drop the Wi-Fi. Given enough time (~ 10 to 20 minutes), the Pixel 10 Pro will eventually hook up with the Wi-Fi signal but I take a serious hit in connection speed while on the Verizon 5G cell signal. Since it appears that this overall problem has been occurring since 2023, is this still the situation? I have concluded that moving from a Pixel 6 to a Pixel 10 along with moving from a Nighthawk mesh system to an Orbi 971 mesh system has been nothing but a big step backward. Any concrete suggestions would be much appreciated.
2 Replies
- FURRYe38Guru - Experienced User
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
Also if you have IPv6 enabled, disable it. There are some known issues with this on all Orbi systems currently which NG has been diving into.
Not seeing any issues currently with my iPhone 17 Pro Max. Always connecting with MLO on my 970 series. Also there is a Android 25S on the network as well. Always connected MLO.
Manual channels 1 and 40 here.
- TOPS119Luminary
There has been no solution for this. I have the same pixel 10 pro xl and the mesh 970 with the latest firmware its happening to me as well, doesnt matter if its android or iOS but what I think is happening is the pass over not happening smoothly when you leave from one satellite to the next the signal takes a while to move over then drops. I am sure Netgear is aware of this issue from then, but no real solution until now. I have done over 6 firmware updates from then until now and none has fix this issue.