NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Crasje's avatar
Crasje
Tutor
Jul 03, 2025

Logging in on the Orbi 870 web interface interaction issues

Hello,

 

When I want to log in to the Orbi web interface via my ethernet wired desktop. I have some strange behavior.

 

  1. When I go to the URL and on the log in page immediately type username - click tab - password - click enter, I am taken to the Orbi management landing page, but the page is completely nonresponsive. It shows normal but I can't access any of the menus.
  2. When I go to the URL and click anywhere on the log in page before entering username - password the login interface becomes nonresponsive like when I do manage to log in as described in point 1.

I am able to log in via my Macbook which is connected to wifi or use the browser on my phone (also via wifi).

 

Suggestions anyone?

7 Replies

  •  

    What browser are you using? 

    Happens with other browsers? 

    Be sure to disable any browser add ons.

    Happens with a different PC?


    What Firmware version is currently loaded?

     

    MS Edge, Safari, Firefox or Opera have all warked for me on Orbi BE systems. 

    • Crasje's avatar
      Crasje
      Tutor

      The freezing of the webinterface happens in Chrome and Edge on my W11 desktop.

       

      When I use my MacBook pro, Chrome gives an error: "Orbilogin's server IP adres could not be found" when I try to connect to http:/orbilogin/

       

      And Safari logs in fine with the above address

       

       

      • FURRYe38's avatar
        FURRYe38
        Guru

        Try using 192.168.1.1 in a web browser? 

        What Firmware version is currently loaded?