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Forum Discussion
kfeige000
Dec 16, 2025Aspirant
More Printer Problems with an RBE371 Mesh Network
I've been having a problem with my new Netgear Orbi RBE371 mesh network since I installed it on Saturday. I have two printers, an Epson ET-8500 and a Brother MFC-L3770CDW. Until Saturday I was using ...
- Dec 26, 2025
regarding my statement: "this is the equivalent of "Private Wi-Fi address = OFF", which is very safe and reliable on Netgear networks as you have found on your other computers."
You had written that "The "Private WiFi Address" option doesn't appear in the network settings .....This seems to be the switch that works"
My particular comment meant that if for the reasons I previously stated, the Private WiFu Address feature is not available/does not show as a setting on your MacBook Air, you still have a situation that "works" - If available, Private WiFi Address set to OFF fixes your issue. I am saying that in computers that do not have that feature, they function like Private WiFi Address is off - meaning, there is no masking, changing, rotating the MAC address the computer reports. So the behavior of your laptop without that setting is identical to a computer with Private WiF Address=Off. You don't have to do anything.
CrimpOn
Dec 16, 2025Guru - Experienced User
2.4G WiFi channels vary by geographic region. In North America (US. Canada, Mexico) only channels 1-11 may be used. The rest of the world commonly allows channels 12 & 13 as well.
If the router shows choices of 1-13, that would seem to indicate that it is located "in the rest of the world".
The Epson ET-8500 user manual seems to indicate that the printer works with both 2.4G (1-13) and 5G WiFi.
https://files.support.epson.com/docid/cpd5/cpd59879/index.html
The Brother MFC-L3770CDW does also.
Honestly, this seems more like an Apple issue than a router issue. Apple devices are often configured to randomize their network MAC address. Can you please check the setting on yours?