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Orbi 770 satellites do not show up on network map even after turning blue
Hi. I have an orbi 770 tri-and which 1 main router + 2 satellites. The main router is functioning well. But the satellites after syncing with the router and turning blue, it still does not show up on...
12 feet is TOO close between the RBR and RBS. 30 feet distance is starting distance between the RBR and RBS.
What is the size of your home? Sq Ft?
Lets see if getting the system updated in FW as well:
New - RBE770 / RBE771 Firmware Version 10.5.19.5 Released | NETGEAR Communities
Update the RBS first, then RBR lastly:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
Are RBS wireless or ethernet connected to the RBR?
Does the front LED fully turn OFF after BLUE is seen?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
What channel configurations are currently set on the router?
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, IPv6, Protection Engine, Traffic Meter.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/kb/en-orbi-knowledge-sharing/netgear-mobile-applications-and-androidapplewindows-devices-faq/2457046