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Forum Discussion
Skrelaxy
Aug 14, 2025Aspirant
Orbi 770 satellites do not show up on network map even after turning blue
Hi. I have an orbi 770 tri-and which 1 main router + 2 satellites. The main router is functioning well. But the satellites after syncing with the router and turning blue, it still does not show up on...
- Aug 14, 2025
12 feet is TOO close between the RBR and RBS. 30 feet distance is starting distance between the RBR and RBS.
What is the size of your home? Sq Ft?
Lets see if getting the system updated in FW as well:
New - RBE770 / RBE771 Firmware Version 10.5.19.5 Released | NETGEAR Communities
Update the RBS first, then RBR lastly:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
Skrelaxy
Aug 14, 2025Aspirant
Hello everyone. I've called Netgear support and got the help needed. The actual problem was that the firmware needing updating. Which is REALLY odd. I updated the firmware through the app and apparently that version was not the latest version. You'd need to get on the Netgear website to find the actual latest firmware. And it was a really long process of uploading the latest firmware to each satellite and then the router itself. Really unpleasant way to setup a new system but eventually sorted with the help of a call with Netgear. Must say the help through the phone was really good