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Forum Discussion
Blairgowrie
Sep 16, 2026Aspirant
Orbi 770 unstable
I have a relatively new 770 router and 2 satellites. It has become completely unstable, dropping satellites, dropping internet connection to provider router. Simply stopping. I’ve rebooted, I’ve done factor reset and restart . It works for a couple of days then stops.
before I boot it out to the rubbish tip has anyone got any ideas
8 Replies
- StephenBGuru - Experienced User
Blairgowrie wrote:
new 770 router and 2 satellites.
What firmware are you running?
Is the backhaul wired or wireless?
Are any multigig ethernet cables at least cat 6?
- BlairgowrieAspirant
Backhaul is wireless. Ethernet cable from internet router is current. The satellites work for 24 hours os so and the just drop out . Rebooting and resetting takes forever and should just not be part of a mesh system requirement
- plemansGuru - Experienced User
Before working on satellites, I'd focus on the router---gateway part.
What modem/gateway do you have from your ISP?
Turn off the satellites and just have the orbi router connected to the ISP's gaetway.
Anything wired to that? Watch for stability. I always start with the first step in the process because its easy to blame the mesh but it won't work well without a stable connection.
I've got the 770v1 and v2 and they've been incredible stable.
- BlairgowrieAspirant
The isp router is a Arcadyan supplied by ISP
wired to router is my security camera router
- FURRYe38Guru - Experienced User
Size of home in sq feet?
Distance between the RBR and RBS in feet? 30 feet is starting distance in between them.
Channels being used on the RBR? Try 1 and 40 or 11 and 48?
- BlairgowrieAspirant
2000 squ ft house. One satellite is 30 ft away from router that other is double that, but when up they Daisy chain
- FURRYe38Guru - Experienced User
For that size of home, only one RBS would be needed. Having two maybe causing problems.
Try turning OFF one RBS.
If your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
Try option #2 first...