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Crasje's avatar
Crasje
Tutor
Mar 18, 2025

Orbi 870 - coverage, question. iPhone/iPad not connected to satellite?

Hello,

 

 

I was testing my i-net speeds (upgraded from RBR50 to RBR870) with an iphone app and noticed that I was having a low download speed in my office on the 2nd floor being really close to the router.

 

When I checked the speed with my laptop (macbook pro)  the speed was good. Then I noticed that my iPhone is still connnected to the router on the ground floor (and so is my ipad on the 1st floor) when booth are very close to 1 of the satellites.

 

 

 

Since we both have Apple gear this is very inconveniet. Any idea on how I can have handovers to the strongest (nearest) Orbi device?

7 Replies

  • I usually disable the wifi radio on my Apple devices for 5 seconds then turn back ON. Usually connects to the nearest signal. 

    • Crasje's avatar
      Crasje
      Tutor

      Every time you move through the house when it should automaticly switch access point?

       

      Wow.... with my RBR50 I never had this, handover were automatic and seamless.

      • FURRYe38's avatar
        FURRYe38
        Guru

        Depends on how the device interprets the signal, noise and strength. The device handles the roaming algorithm. 

        Wifi5 differs from WiFI6 and 7. 

  • Not a lot to add other than I too had a RBR850 and two satellites and never had this problem.  My "upgrade" to Orbi 870 has not gone well and I'm having the same issues described above.  I don't think it's an apple issue either given the only thing I've change is my router system and now see this issue.