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Forum Discussion
Solved
Orbi RBE971
My cell phone connects to Wi-Fi 6e and after a while switched to Wi-Fi 5g, I prefer the 6e, is there a way to setup the connection where my cell phone can always use 6e?
Thanks
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
7 Replies
What brand and model cell phone do you have?
What OS version is to the cell phone?
Its up to the wifi device to pick and choose which frequency it connects too.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Does this happen with the RBS turned OFF?
What channel configurations are currently set on the router?Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageSamsung Fold 4 and Samsun S-23
on both we have android 13
Robi Firmware Version
V9.10.2.3_1.1.13Modem Netgear CM1000
do not know what RBS is
2.4 GHZ channel is Auto
5.0 GHZ channel is 40
RBS is the satellite or RBE970.
- Thanks for your help I did the mac address, I will report after a few days, right now I am typing I am connected to 6E
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