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Forum Discussion
Solved
Problem with an iPhone 15 Pro Max
I’m having the exact same problem with an iPhone 15 Pro Max. Tried all of the steps mentioned above, running latest firmware as well and i still get intermittent drops on my phone.
It will switch back and forth between wifi and cellular, sometimes i have to manually select the network as it will not reconnect automatically.
I guess we’ll have to wait for another firmware that hopefully fixes this.
I’m not getting any problems with any of my other devices, just my 15 Pro Max which is the only wifi 6E device on my network.
13 Replies
What iOS version is on the phone?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?What is the distance between the router and 📡 satellite(s)?
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?Is 240Mhz enabled on the RBR?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageIs Armor enabled or ever been enabled on the RBR?
Same issues here iPhone 15 Pro Max, ios 17.2. It will suddenly go from wifi to cellular, mostly when i am connected to a satellite. When connected to the main router i’ve just seen this happen a few times. Tried already everything mentioned on this thread.
Any progress on this?
Please give feedback to the questions presented.
Might update if you see this, if you haven't already:
- I’m still waiting for netgear to send me the latest beta firmware to try it since before christmas 😕
Hi All,
Sorry for late response, I was out for the Holidays. Happy New Year All!!
I have responded privately to those awaiting new firmware.
Please update here in forum if new firmware helps or not.
Happy to report that i have been testing beta firmware for 4 days now and platform has been rock solid stable, no drops on my iphones 15 pro and pro max. Will report back if i encounter any issues.
