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Forum Discussion
TOPS119
Apr 14, 2026Luminary
RBE970 / RBE971 Firmware Version 12.1.8.7
So I have updated the RBE971 successfully but the Rbe970 satellites firmware fails, anybody else having this issue is the server down ?
FURRYe38
Apr 14, 2026Guru - Experienced User
Did you update the RBS first? They need to be upated first, always.
You trying to update OTA or manually? Manually is recommneded for this:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
I presume you are in the NA region?
TOPS119
Apr 14, 2026Luminary
Yes I am in the correct region, I did the update of the satellite first and it fail I tried the main satellite and that seem to work. so now the main router has the latest firmware while the satellites have the previous. not even sure what to do now.
- FURRYe38Apr 14, 2026Guru - Experienced User
Never mind.
FYI, NG is pulling this version of FW. Seems this wasn't supposed to be released yet.
So you have the RBS at v9 still and the RBR at v12? Let me know. We need to get you back to v9 FW.
- TOPS119Apr 14, 2026Luminary
It states firmware update fail please check your file. the internet is working fine I can access all pages they all still sync. I use all the browsers now same message, I think the file is corrupt. as I said the 971 works fine.
- FURRYe38Apr 14, 2026Guru - Experienced User
Ya we need to get your RBR back to v9. Sending you a PM.
- TOPS119Apr 14, 2026Luminary
That is correct
- TOPS119Apr 14, 2026Luminary
Think im going to leave it as is as everything is still working like normal
- FURRYe38Apr 14, 2026Guru - Experienced User
So RBS is connecting? There just still back on v9 FW?