RBE971 AP Wi-Fi drops, wired stable

So please give more information regarding this. 

What is happening? 

What region are you located? 

 

What configuration are you using? Router or AP mode? 

 

What Firmware version is currently loaded?

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

Using ISP Detected DNS or custom DNS?

Is IPv6 Enabled or disabled?

Which ISP are you connected with?

 

How many RBS are deployed? 

What is the size of your home? Sq Ft?

What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.

https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

 

Does this happen with the RBS turned OFF? 

Does this happen with both wireless and wired devices? 

What channel configurations are currently set on the router?  

 

Try disabling the following and see:

Armor, Smart Parental Controls, IPv6, Traffic Meter.

 

Be sure to disable any MAC Address randomizers on phones and pads while at home:

NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities