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Forum Discussion
SuperMario22922
Aug 26, 2026Aspirant
NAT loopback fails for clients connected through RBE370 satellite
I’m using an Orbi RBE371 router with an RBE370 satellite, and I’ve found what looks like a NAT loopbackNAT issue. NAT loopback works normally when a device is connected directly to the main route...
SuperMario22922
Aug 27, 2026Aspirant
I've only had this system for a few days is this not where the support happens?
StephenB
Aug 28, 2026Guru - Experienced User
SuperMario22922 wrote:I've only had this system for a few days is this not where the support happens?
This is a user-to-user forum, not Netgear support.
You get Netgear support from mynetgear.com. You can use your forum credentials on that site, since Netgear uses SSO. Register the Orbi (if it isn't already), and upload proof of purchase before opening a support ticket there.