NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jefferis
Mar 09, 2026Guide
Satellites for RBE771 connect but don't work
I have been fighting this problem for weeks. I have an Orbi 97 system RBE771 with 2 satellites. The computer connected directly to the Router via WiFi has great speed and the router itself te...
jefferis
Mar 10, 2026Guide
Firmware Version
V10.5.20.7_2.2.48
The network equipment is Cambium (used to be Motorola - spun off). Radio Frequency from a Tower powered by Spectrum
The router goes from an ethernet cable to a patch panel for Cat 5. Don't see a brand.
The satellite in question is about 75 feet from the router (dashboard says the wired connection is good). Now, I had a second one in the opposite direction about 40 feet from the router with 1 wall in between connected via mesh. The problem with it was that if my laptop connected to it, the speed became glacial. When I turned it off and connected directly to the router, my speed returned to normal.
I have set channels as you have suggested.
It seems to me that the problem is some kind of communication problem between the router and its satellites. But rebooting all doesn't seem to fix it.
FURRYe38
Mar 11, 2026Guru - Experienced User
If you have CAT5 lan cable then this maybe one cause of the issue. Older generation CAT5 was only rated for 100Mbps. The 770 series is rated for 2.5Gb port speeds which is good with at least CAT6. Best is CAT6A.
jefferis wrote:Firmware Version
V10.5.20.7_2.2.48
The network equipment is Cambium (used to be Motorola - spun off). Radio Frequency from a Tower powered by Spectrum
The router goes from an ethernet cable to a patch panel for Cat 5. Don't see a brand.
The satellite in question is about 75 feet from the router (dashboard says the wired connection is good). Now, I had a second one in the opposite direction about 40 feet from the router with 1 wall in between connected via mesh. The problem with it was that if my laptop connected to it, the speed became glacial. When I turned it off and connected directly to the router, my speed returned to normal.
I have set channels as you have suggested.
It seems to me that the problem is some kind of communication problem between the router and its satellites. But rebooting all doesn't seem to fix it
- StephenBMar 11, 2026Guru - Experienced User
FURRYe38 wrote:
If you have CAT5 lan cable then this maybe one cause of the issue.
Which is one reason why I suggested measuring the speeds from the router directly to the laptop
- jefferisMar 11, 2026Guide
My son installed it and says it is CAT5 e. So directly
connecting to a laptop in the distant office via Ethernet, I get good but not great speed, but when I try to go through the satellite Ethernet, I get kilobyte speeds if any.
- FURRYe38Mar 11, 2026Guru - Experienced User
I'd try the RBS directly ethernet connected behind the RBR or bring the RBS near to the RBR, say 30 feet and then test with the laptop connected beind the RBS. You should see much better speeds here.
If you do, then the wire between the RBR and the remote location maybe the cause. If speeds are still bad, possible faulty RBS unit.