My RAX80 has stopped broadcasting the 5g network on all my 5g capable devices. Any suggestions on how to fix this? It appears randomly. I reboot the router, 5G appears. FW ver: V1.0.1.56_1.0.23

After you updated the firmware did you do a full reset of the device? The RAX80 is fairly new so firmware has been working through some bugs. There's been a topic created on this issue that you could peruse and try some of the suggestions on there to see if they'll help you. https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/Nighthawk-RAX80-5G-Radio-problems-intermittent/m-p/1682816

Thank you, I think my problem is same as here. After update, I've full reseted the router. I use channel 60, it is not a DFS channel. I have many devices have the latest updates for their operating systems and Wi-Fi drivers. Nintendo Switch, Xperia XZ2, Galaxy S10, etc.

Not sure where you're located but quite a few places consider channel 60 DFS. here's a link with the list midway through. https://en.wikipedia.org/wiki/List_of_WLAN_channels

thank you. I try ch.36 now and wait a few days.

In the RAX120 router wireless settings if WPA3 or WPa2 + WPA3 is selected my 5ghz SSID disappears or is not able to connect. If only WPA2(AES) is selected all is well. I leave the AX support box unchecked. Resetting the router after the latest firmware update did nothing to correct this issue. Paying $25/mo to be a beta tester is not fun.

5G issues - SSID disappears | NETGEAR Communities

16 Replies

plemans
Guru
Apr 07, 2019
After you updated the firmware did you do a full reset of the device? The RAX80 is fairly new so firmware has been working through some bugs.

There's been a topic created on this issue that you could peruse and try some of the suggestions on there to see if they'll help you.

https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/Nighthawk-RAX80-5G-Radio-problems-intermittent/m-p/1682816
- trombeningen
  Guide
  Apr 10, 2019
  Thank you, I think my problem is same as here.
  
  After update, I've full reseted the router.
  
  I use channel 60, it is not a DFS channel.
  
  I have many devices have the latest updates for their operating systems and Wi-Fi drivers. Nintendo Switch, Xperia XZ2, Galaxy S10, etc.
  - plemans
    Guru
    Apr 10, 2019
    Not sure where you're located but quite a few places consider channel 60 DFS. here's a link with the list midway through.
    
    https://en.wikipedia.org/wiki/List_of_WLAN_channels
trombeningen
Guide
Apr 17, 2019
I tried ch36, after few days it also unable to connect 5g. I need to reboot the router. My rax 80 dont have wpa3.

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5G issues - SSID disappears