NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NancyML
Mar 17, 2023Aspirant
5G radio SSID name changed.....I didn't change it
So, about a week ago, our 5g-connected wireless devices began losing their wireless connections intermittently, usually momentarily but a few times it was for more than a couple of minutes. This means no streaming and an unhappy husband. Today I spent some time trying to troubleshoot and began seeing a network named "BROADCOM" on the same MAC address as the 5G radio on my RAX28 router.
Can anyone tell me what's going on? How do I disable the 5G radio until I can sort things out?
Thanks for any help.
[EDIT]: The default SSID was NETGEAR47-5G. I never changed it from that default name.
6 Replies
Sort By
- NancyMLAspirant[EDIT_2]: I've since discovered that 5G radio's password has not changed. Only the SSID name has changed...from the default to "BROADCOM." I was able to log into it using the new name and the old password. Go figure.
You should be able to log into it then and change it back.
Maybe the firmware updated and caused the change
- NancyMLAspirantThat's what I'm leaning towards, but....the original SSID name is still present in the router admin area. How would I change it back? Yet, it's broadcasting the changed name.
Log into the routers web page and change it back there using a PC or laptop and web browser.