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Forum Discussion
5Ghz wifi not working
Hi all, Im having an issue with AX6000 router. Couple of days ago my 5ghz wifi network suddenly disappeared, i tried rebooting the router but it didn't help. I've reached out to customer sup...
1. What router do you have? AX6000 is a speed, not a model.
2. Your description doesn't make a whole lot of sense. Some devices can see it but when connected get "connected, no internet" while others can't see it at all? That doesn't make sense. If it wasn't broadcasting, nothing could see it. If its broadcasting and you're connecting devices to it but getting connected, no internet, then it tends to indicate a configuration error. Clarity helps here. Plus screen snips of the routers wifi status page and/or something like insidder or acrylic wifi scanner.
3. What modem/gateway is the router connected to?