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Forum Discussion
Markie610
Sep 23, 2024Tutor
5Ghz wifi not working
Hi all, Im having an issue with AX6000 router. Couple of days ago my 5ghz wifi network suddenly disappeared, i tried rebooting the router but it didn't help. I've reached out to customer sup...
plemans
Sep 23, 2024Guru - Experienced User
You still haven't described what the "wall plug" is that is supplying you with internet connection.
Also, if its working fine on non-dfs channels and you're concerned it worked fine for years, it could be a new broadcaster in your area
Markie610
Sep 25, 2024Tutor
Hello - reporting back, its been working fine for 2 days now when limited to 1200mbps or 2400 mbps, 5ghz is not working when set to 4800 mbps, what could be the reason?
Attached is the modem that provides the internet to my apartment.
- michaelkenwardSep 25, 2024Guru - Experienced User
Markie610 wrote:
Attached is the modem that provides the internet to my apartment.
Does that mean that this box supplies the Internet connection to a bunch of different users?
Just another user with time on their hands.
- michaelkenwardSep 25, 2024Guru - Experienced User
Markie610 wrote:
Hello - reporting back, its been working fine for 2 days now when limited to 1200mbps or 2400 mbps, 5ghz is not working when set to 4800 mbps, what could be the reason?
Did you change 5G mode to 4800 Mbps?
My router (MR90) set itself to 2400 Mbps by default.
Just another user with time on their hands.
- Markie610Sep 25, 2024Tutor
This box supplies internet only to my apartment, there is a closed metal box in the apartment building that routes internet to each apartment.
When i changed 5ghz to 4800 mbps the wifi network was no longer visible. 4800 mbps was set as default on my RAX80
- FURRYe38Sep 25, 2024Guru - Experienced User
You can leave the 5Ghz speed setting at the lower speed. Technically you'll most likely never use or see 4800Mpbs. This speed rate requires devices to support his speed rate and needs to be at close range. Farther away the rate drops off significantly. Also need devices to support 4x4 MIMO which most phones and pads are only 2x2.
If you have factory reset the router and are up to date on FW and the router is working otherwise, you'll be fine.