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Forum Discussion
nave77
Mar 13, 2020Aspirant
AC1750: Could not connect to the router after firmware update
I did a firmware update last night then beginning that time I am unable to connect to my router. I tried connecting to it over LAN but it still didn't work. When I did a ping to 198.162.1.1 it says "Request timeout for icmp_seq 0". I tried doing a factory reset using the hardware button but it didn't work. My bad luck is my warranty expired a week ago.
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When you reset, did you push and hold while powered on for 7-15 seconds?
What are the led's on it doing? (all of them, color/solid/blinking)
have you tried using tftp to recover it?
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
make sure to enable tftp if you do try it.
https://www.thewindowsclub.com/enable-tftp-windows-10
- nave77Aspirant
I tried resetting it while powered on, I holded the button for more than 15 seconds. Currently the power light keeps blinking and all others are not on at all. I am currently using a Macbook to connect over the LAN. I was able to connect to the router on LAN before this issue.
Then you'll wan to try the tftp procedure.
this would also be the forum for your device
https://community.netgear.com/t5/General-WiFi-Routers-Non/bd-p/home-wifi-routers-general