NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

daviddilley's avatar
daviddilley
Aspirant
Nov 15, 2021

AX3600 Mesh will not reconnect to modem after power outage

 

The mesh router will not reboot and connect to modem after a power outage.  Need suggestions and help

7 Replies

  • 1. what mesh is it? AX3600 is a speed

    2. what firmware is on it? 

    3. what modem are you connecting to? 

    4. what are the led's on the router doing? (color/blinking/etc)

    • daviddilley's avatar
      daviddilley
      Aspirant

      Tri-band Mesh Wifi 6 System.  Connects to the new Spectrum modem.  After a power failure the modem boots up but the Mesh does not.  The mesh has an amber light and does connect if I push the buttom on it to reboot.

       

      Problem is, the Mesh Wifi is at our summer residence and I am 1,500 miles away.  I have a friend that is going to go in and plug it into a UPS to see if this helps

      • plemans's avatar
        plemans
        Guru

        daviddilley wrote:

        Tri-band Mesh Wifi 6 System.-----Still doesn't tell us which model. There's several models. 

         Connects to the new Spectrum modem. ---again, still not a model. 

        After a power failure the modem boots up but the Mesh does not.  The mesh has an amber light and does connect if I push the buttom on it to reboot.  ---some devices are more sensitive to the order in which they need to be booted. Some need the modem booted for a couple minutes before you boot the router. 

         

        Problem is, the Mesh Wifi is at our summer residence and I am 1,500 miles away.----that is a bit of an issue  I have a friend that is going to go in and plug it into a UPS to see if this helps---certainly might be your best option.