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MikeinMK's avatar
MikeinMK
Aspirant
Dec 19, 2019

Brennan BB1 cannot see my SSID

My router works fine and items like phones and tablets can connect to it. Recently I purchased a Brennan BB1 but when I try to connect this item it cannot see my SSID when it scans for available networks. The Brennan works correctly at another house with a different modem. Any suggestions as to why it cannot see my Netgear router? The Brennan forum has suggested rebooting both the Brennan and the router. I've done that but it makes no difference. Any thoughts?

 

I am using a Netgear Nighthawk X65 Smart Wi-Fi Router (R8000P) AC4000.

12 Replies

  • I couldn't find much info about the Brennan bb1 for what wifi card it  uses. When something works on everything but 1 device, it tends to be an issue with the device implements its wifi with newer technologies.. With that said, maybe you can get it working.

    Something you potentially could try doing is:

    1. set your wifi speed down on your 2.4ghz ssid. I've had IoT devices that needed the 2.4ghz speed set down before they'd work. 

    2. setup an open guest network. maybe something with security has it implemented wrong. 


  • MikeinMK wrote:

    The Brennan works correctly at another house with a different modem.

     


    If it is possible, how about a reset on the Brennan?

     

    Restarting it will not wipe out past settings from the old modem.

     

     

    • MikeinMK's avatar
      MikeinMK
      Aspirant

      I've reset the Brennan several times and also rebooted the router. Somewhere (it I can find it) I still have my old modem/router, also Netgear. When I find it, I will try that one. If it works I can connect the Brennan to that one, everything else to the nighthawk.


      • MikeinMK wrote:

        If it works I can connect the Brennan to that one, everything else to the nighthawk.


        Be warned, that that could be a dangerous strategy. Two routers are the road to chaos.

         

        As it is, we don't know what your current modem is. That could be important.