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Forum Discussion
JamieJammer
Aug 31, 2022Aspirant
Cannot connect to WIFI Nighthawk AX$ AX3000 4
Hi
Just come back from holiday and cannot connect to WIFI. Device see it, but will not connect. I cannot check if there has been a firmware up date either
Any ideas
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What error are you getting when you try to connect?
Does it connect and say "connected, no internet"?
Does it not see the wifi broadcasting at all?
Does it see the wifi but not able to connect?
What modem is the router connected to?
What actual router is it? AX3000 is a speed, not a model.
Did you try factory resetting the router?
- JamieJammerAspirant
Hi
It is a NightHAWK AX4 AX3000- Model RAX40
You can see the router on phone but will not connect
Connected to Ethernet cable. Connected cable to my PC and worked fine
Tried factory reset with no success
You didn't answer the question from plemans about the modem/gateway. What is it?
The first thing to try, even before going anywhere near the nuclear option of a reset, is to restart the network.
Be sure to restart your network in this sequence:- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
This can unscramble the router's brain and get it to behave itself.