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JamieJammer's avatar
JamieJammer
Aspirant
Aug 31, 2022

Cannot connect to WIFI Nighthawk AX$ AX3000 4

Hi

 

Just come back from holiday and cannot connect to WIFI. Device see it, but will not connect. I cannot check if there has been a firmware up date either

Any ideas

5 Replies

  • What error are you getting when you try to connect? 

    Does it connect and say "connected, no internet"?

    Does it not see the wifi broadcasting at all? 

    Does it see the wifi but not able to connect? 

    What modem is the router connected to? 

    What actual router is it? AX3000 is a speed, not a model. 

    Did you try factory resetting the router? 

    • JamieJammer's avatar
      JamieJammer
      Aspirant

      Hi

       

      It is a NightHAWK AX4 AX3000- Model RAX40

       

      You can see the router on  phone but will not connect

       

      Connected to Ethernet cable. Connected cable to my PC and worked fine

       

      Tried factory reset with no success

      • michaelkenward's avatar
        michaelkenward
        Guru

        You didn't answer the question from plemans about the modem/gateway. What is it?

         

        The first thing to try, even before going anywhere near the nuclear option of a reset, is to restart the network.


        Be sure to restart your network in this sequence:

        • Turn off and unplug modem.
        • Turn off router and computers.
        • Plug in and turn on modem. Wait 2 minutes for it to connect.
        • Turn on the router and wait 2 minutes for it to connect.
        • Turn on computers and rest of network.

        This can unscramble the router's brain and get it to behave itself.