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Forum Discussion
Clients Frequently Disconnect from RAX50
Updated to try to select proper product but the AX5400 isn't in the list.
I've got a RAX50 running firmware V1.0.2.82_2.0.50. I've checked both the router and my primary computer for updates and none are available.
I have about 30 devices connected to it across both the 2.4 and 5GHz radios.
Randomly today, all the clients will disconnect and then reconnect within a minute or two. Logs show a bunch of DoS attack events (ACK Scan, RST Scan and Fraggle Attack) from a variety of sources but that seems pretty continuous throughout the day and doesn't show any increase immediately preceeding the disconnect.
7 Replies
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 or 149 to 161 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Using an Arris Surfboard SB8200 instead of Comcast's supplied modem.
As far as channels, I'm using auto. The devices that are dropping off are all on the 5GHz radio. I tried manual after scanning the area for noise on the different available channels but auto was already using the quietest channels.
There are 2 nearby networks but both are weak signals.
Just to be clear, the NG router doesn't lose internet access, it just kicks all clients off. Almost like the radio is cycling off and back on really quickly.
What channels are you using now?
Has a factory reset and setup from scratch been performed since last update?
