After upgrading to Firmware Version V1.0.1.122 my attached devices list is empty. I was wanting to create a static address on a new device. Tried chrome, Firefox. Safari on multiple computers. Cleared cache, rebooted router, wired and wireless. the nighthawk app on iOS shows the device list. 40 devices. But you cannot set a static address on it. Any ideas?

Thanks. Updates shouldn't require a factory reset. That isnt a update in my eyes. i rolled back to .118 and all is fine. For me at least. I'll try again when it's easier to get replacement routers etc.

Same issue here! Ts937km How did you roll back? Where is older firmware to find?!

https://www.netgear.com/support/product/RAX120.aspx Click on Downloads Click on Previous Versions I went back to 1.0.1.118 and everything is fine. And has been since that day. Didnt have to reset my router to defaults or anything. Good luck!

That did the trick! Now I can enable portfowarding again and see all the connected devices. Thank You! Ts937km :smileyvery-happy:

Good to hear. Make sure to turn off automatic updates. And keep a copy of that firmware.. And backup your settings with that firmware running.. When they release another firmware I will try again I guess.

Empty Attached Devices list on RAX120 - Firmware Version V1.0.1.122

11 Replies

Christian_R
NETGEAR Employee Retired
May 21, 2020
Hi Ts937km,

We recommend a factory reset is performed on the router after a firmware update. Please give that a go and let us know the results.

Christian
- Ts937km
  Apprentice
  May 21, 2020
  Thanks.
  
  Updates shouldn't require a factory reset. That isnt a update in my eyes.
  
  i rolled back to .118 and all is fine. For me at least. I'll try again when it's easier to get replacement routers etc.
  - mixxon
    Tutor
    Jun 18, 2020
    Same issue here! Ts937km How did you roll back? Where is older firmware to find?!
skystore4444
Initiate
Jun 27, 2020
same issue here.

and no correction in sight. I'm very disappointed

Downgrading to version 118 fixes the problem temporarily.
- mixxon
  Tutor
  Jun 27, 2020
  I always early adopt updates around my tech, but maybe with Netgear I have to think again :smileyfrustrated:
mixxon
Tutor
Jul 06, 2020
Maybe this is a Safari problem? Do you use Safari? I manage to get my device list back by using Chrome on a Windows PC.
- Ts937km
  Apprentice
  Jul 06, 2020
  Nope if you read the original post I stated that. Multiple computers, Windows, Mac, Chrome, ipad, android. Chrome, Firefox, Safari, wired, wireless..
  - kc6108
    Luminary
    Jul 09, 2020
    I have the same issue. I finally figure out that the issue corrects itself when I disconnect (close) my mid-2010 MacBook Pro. Weird.

Forum Discussion

Empty Attached Devices list on RAX120 - Firmware Version V1.0.1.122