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Ts937km
May 18, 2020Apprentice
Empty Attached Devices list on RAX120 - Firmware Version V1.0.1.122
After upgrading to Firmware Version V1.0.1.122 my attached devices list is empty. I was wanting to create a static address on a new device. Tried chrome, Firefox. Safari on multiple computers. Cleared cache, rebooted router, wired and wireless.
the nighthawk app on iOS shows the device list. 40 devices. But you cannot set a static address on it.
Any ideas?
11 Replies
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- Christian_RNETGEAR Employee Retired
Hi Ts937km,
We recommend a factory reset is performed on the router after a firmware update. Please give that a go and let us know the results.
Christian
- Ts937kmApprentice
Thanks.
Updates shouldn't require a factory reset. That isnt a update in my eyes.
i rolled back to .118 and all is fine. For me at least. I'll try again when it's easier to get replacement routers etc.
- skystore4444Initiate
same issue here.
and no correction in sight. I'm very disappointedDowngrading to version 118 fixes the problem temporarily.
- mixxonTutor
I always early adopt updates around my tech, but maybe with Netgear I have to think again :smileyfrustrated:
- mixxonTutor
Maybe this is a Safari problem? Do you use Safari? I manage to get my device list back by using Chrome on a Windows PC.
- Ts937kmApprentice
Nope if you read the original post I stated that. Multiple computers, Windows, Mac, Chrome, ipad, android. Chrome, Firefox, Safari, wired, wireless..
- kc6108LuminaryI have the same issue. I finally figure out that the issue corrects itself when I disconnect (close) my mid-2010 MacBook Pro. Weird.