Gig LAN ports only outputting half speed

Question

I recently upgraded my internet package from 500 mbps to 1.2 gbps but it seems my devices on the LAN ports are only receiving about 490-545mbps.&nbsp; Anything connected to the 5 or 6 GHz Wifi see the full 1.2 gbps and using different devices on the LAN ports all receive this lower speed. I checked that the current firmware was installed and factory reset the router to no aval. I've tried different cables, confirming they are Cat6.&nbsp; The settings on the router itself are limiting but I can't seem to find any settings to test further.&nbsp; Any help is appreciated, thanks!

Kitsap · Answer

Suggest you check the properties of your network.&nbsp; In Windows, go to Settings -&gt; Network Status and check to see if the network profile is set to Private as opposed to Public.&nbsp; For a home network it should be Private.&nbsp; Sometimes Microsoft updates will arbitrarily change this setting.&nbsp;If set to Public, Windows throws in a bunch of data barriers under the banner of security.&nbsp;&nbsp;&nbsp;&nbsp;

FURRYe38 · Answer

Is this the RAXE500?&nbsp;
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What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
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If you have a ISP speed service package now, did you set the RAXE500 for the Multi gig port to use for it's internet connection on the routers web page? Or you still using the yellow 1Gb internet port still?&nbsp;
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EW082014 · Answer

Thanks for the reply!&nbsp;&gt;Is this the RAXE500?Yes&nbsp;&gt;What Firmware version is currently loaded?V1.2.13.100_2.0.54&gt;What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Arris SB33 with the multigig port being used as the internet port.&nbsp; Wifi, I can clears speeds 1.3g with the device close to the router&gt;Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Confirmed, all cables being used where Cat 6.&nbsp; Longest is 25 ft, shortest 10.

FURRYe38 · Answer

Sounds like you have the MG port used to connect to the modem if your getting 1.3Gb over wifi which is expected.&nbsp;
You'll not see much over 900Mpbs on the LAN ports due to there max connection rate is 1Gb.&nbsp;

EW082014 · Answer

Correct, the Internet speed isn't the issue, the MG port working as expected. For the 1g LAN ports, all are outputting low 500s, not the low 900 as I was expecting. Are there settings in the router that could be causing this? Thanks

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Gig LAN ports only outputting half speed

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