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baneand's avatar
baneand
Aspirant
Apr 10, 2023

I also have this router AX120v2 and have added latest beta firmware installed

I also have this router AX120v2 and have added latest beta firmware installed which has fixed random rebooting (so far 2 days working good). But I have 5GHz wifi problem - occasionally it just doesn't work, when I leave my pc and get back to it, I see the internet is not working even though wifi connection is still active. I fix it by reconnecting but it is disappointing to have to do that frequently for router this priced.

9 Replies

  • Another thing noticed - wifi gets stuck approximately once per minute or two - I just simply listen to some music files over 5ghz form my NAS device and the streaming gets stuck for couple of seconds. I was testing 2 different wifi 5 antennas I have, still waiting my wifi 6 to come but I don't expect it to behave differently. Again software issue hopefully in beta firmware. 

    • baneand's avatar
      baneand
      Aspirant

      Posted on another topic but here might better place - I am using the beta firmware (ending in .43-rc) and that has fixed random reboot problem but wifi gets stuck approximately once per minute or two - I just simply listen to some music files over 5ghz form my NAS device and the streaming gets stuck for couple of seconds. I was testing 2 different wifi 5 antennas I have, still waiting my wifi 6 to come but I don't expect it to behave differently. Again software issue hopefully in beta firmware. Not sure if anyone had this issue to suggest a solution.

  • What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
    https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router

    • baneand's avatar
      baneand
      Aspirant

      My internet modem is Cisco EPC3928, I am using it for last 8 years with another asus router without problems. Cable is was CAT5 but from what I tested these days only wifi is problematic. I switched now to CAT6

       

      Channel on 5 GHz is 44,

       

      I did try factory reset just now and set the range of ip address from .100 - .200 but same behavior - basically communication drops each minute or two for couple of seconds and then it gets running good again. 

      • FURRYe38's avatar
        FURRYe38
        Guru

        What happens if you disable AX mode on the router and also disable Smart Connect? 

        What are the current settings for Wireless settings under advanced tab/advanced settings? 

         

        Whats the first 3 characters of the routers series number in back?