NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Impossible to log in to a RAX80
Fairly wierd issue : I can't seem to access the management page of my RAX80 router. I'm automatically redirected to a 404 error page.
This happens both on my desktop (with every browser) or my phone. I can somehow manage it through the Nighthawk app but it does not give me access to the more advanced options.
Is this a known bug ? Any tips on how to get back control of my damn router ?
3 Replies
How are you accessing this page? Routerlogin.net or 192.168.1.1?
What browser are you using? Try a different browser? MS-Edge or Firefox?
Be sure your clearing all browser caches before going to the routers web page.
Using the IP adress throws me this error both on my phone and computer. Tried every browser I could think of (even reinstalled Opera haha), emptying cache and everything and no chance.
Routerlogin.net just throws me the webpage.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-routerTry this disconnected from the ISP modem.
