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Forum Discussion
Low Throughput On RAX120
Here's the deal: I have a RAX120 AX12 router. I don't have any AX devices... this is not really about that, but I use pretty much a 2020 macbook pro and a iphone 11 pro primarily.. But I'm finding the speed I'm getting out of the router on these devices-- despite being able to see the connection to the router is quite strong-- is consistently less than half of what the connection to the internet service.
I have Google Fiber, which when I run a speedtest through the Nighthawk app gives results typically like the below (within 5-10% or so)
And I know my internet connection from my laptop to the router is strong... I'm in a small apartment with few obstructions, and see these types of details for my network below
But consistently, when running speedtest with ookla or similar, the bandwidth is less than half of this (with no other devices on the network). See below
I understand bandwidth can fluctuate-- and im not crying about slow speeds, it's still plenty fast for most needs. But I've updated the firmware, removed obstructions, and done all i can, and even when I plug directly into the router I can't get speeds above a few hundred Mbps when the speedtest through the Nighthawk app consistently gets 7-800 Mbps. Any ideas for why this is or any tips here?
Thanks!
9 Replies
A couple things.
1. photos have to be approved by a moderator and can take a while. So we're not able to see your numbers/info from the photos
2. When you speedtest off the netgear app, it hosts the test on the router and not on the device you're testing on.
3. A wireless AC device isn't going to max out a gigabit connection. AX devices have just started maxing out gigabit connections but thats within close proxmity to the router.
4. What ont is it connected to?
5. what firmware are you on?
Thanks-- I did see the photos didn't post so here's the details from them basically.
1) when running the test directly from the router (which I assume is *most* like plugging right into the ont line for Google Fiber), i was getting 750 down, 920 up
2) my mac shows that i'm connecting consistently at 900+ mbps to the router itself (using the option-click on wifi on the mac)
3) running a speedtest from my device, i'm seeing speeds between 2 and 300 mbps, the one i posted was even less than that.
I'm running firmware 1.2.0.16 on the router, not sure how to answer the ONT question... there's no box/firmware with Google Fiber, it's just a cable coming out of the wall.
Totally get that AC shouldn't max out gigabit. but should also be better than what I'm getting I think.
sanderssam wrote:Thanks-- I did see the photos didn't post so here's the details from them basically.
1) when running the test directly from the router (which I assume is *most* like plugging right into the ont line for Google Fiber), i was getting 750 down, 920 up---You mean using the netgear app with speedtest built in?
2) my mac shows that i'm connecting consistently at 900+ mbps to the router itself (using the option-click on wifi on the mac)----Your link speed over wifi you mean? What wireless chip is in the mac?
3) running a speedtest from my device, i'm seeing speeds between 2 and 300 mbps, the one i posted was even less than that.----from your mac? from a different device? What device are you testing on? also, check which band. 2.4ghz is slow and sensitive to interference. what other deivces have you tried? Did you try changing servers on speedtest?
I'm running firmware 1.2.0.16 on the router, not sure how to answer the ONT question... there's no box/firmware with Google Fiber, it's just a cable coming out of the wall.
Totally get that AC shouldn't max out gigabit. but should also be better than what I'm getting I think.
