NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

LVBatman's avatar
Oct 13, 2023
Solved

New Netgear RAXE300 Tri Band router All my devices have connected with the router except my HP 2000

All my WiFi products have connected to my router except my HP 2000 Note Book computer.  My PC does not see the Sid when trying to connect.  All my other wifi equipment does see both Sid's and stay connected.  I am running a Realtek RTL8188CE 80211b/g/h wifi adaptor.  This adaptor see's all the other connections in my area.  I have power cycled both the Router and the PC several times with no affect on seeing the SID on the PC.  

Any Idiea's

 

Thanks

Lv Batman

 

 

  • That adapter is known to have issues with wireless AX. Realtek didn't do a good job of updating drivers to make it work either. 

    Instead of crippling your router by disabling AX, I'd look at either replacing the wireless card in the laptop or using a usb wireless adapter. Why hold back the rest of your network because of a sketchy adapter. 

7 Replies

  • Try disabling AX mode on the routers web page under Basic/Wireless settings menu for both 2.4 and 5Ghz SSIDs. 

    Be sure you adapters drivers are up to date.

    Might update the adapter to something newer that supports newer generation routers and wifi. 

  • That adapter is known to have issues with wireless AX. Realtek didn't do a good job of updating drivers to make it work either. 

    Instead of crippling your router by disabling AX, I'd look at either replacing the wireless card in the laptop or using a usb wireless adapter. Why hold back the rest of your network because of a sketchy adapter.