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Forum Discussion
New Nighthawk RAX43
I installed my new Nighthawk RAX43 as replacement for my old Sitecom router and for for some reason it is much slower than the old one. Even though it is placed at the same location (tried a few othe...
What modem/gateway is it connected to?
What firmware is on it?
what device are you speedtesting on?
What band are you connected to? (2.4ghz or 5ghz)
The modem is: Wireless modem 3.0 (DOCSIS)
I Used 3 different speedtests:
1. Via the Nighthawk Dasboard. But i think it measures only the wired connection between the router and my modem for always give the same high result where I go.
2. Speedtest available webpage of my ISP
3. tool "speedtest.net". to have last independent measurement. The last 2 confirmed the same low speeds.
(Lastly i started a download of a game via steam. This normally goes at 10MB/s-12Mb/s and now did not even reach 1 MB/s)
I connect mainly via the 2.4Ghz band but have tried everything also 5 Ghz band hoping that would work better but same results.
I do not know the firmware of my (cable) modem. It is a rented device from my ISP. I assume they keep it up to date but do not know that. For the Netgear router I have of course started with updating to the last available firmware together with the installation.
To exclude environmental factors i did the last speedtests via my mobile phone, holding it very close to the router but it confirmed the same values...
What actual modem is it? wireless/docsis 3.0 device implies you're using a modem/router combo device and it causes a double nat unless setup properly.
Also, there's a difference from MB/s to mb/s. one is 8x faster than the other. So if ones displaying 10MB/s it could be 80mbps.
so check that.
Also, 2.4ghz isn't going to have very fast speeds. That 80mbps is about what you can expect from it.
5ghz is faster.
But what actual device are you testing with?