New pc hardwired has ip address but not connected to internet AX1750

Question

Just recently bought a new Win 11 pc. It replaced another Win 10 pc that died. Used the same lan cable but the new pc shows it’s connected but no internet. WiFi works but I want to use ethernet so I disabled WiFi. When I go into the AX1750 screen, setup as extender, the pc shows up under wired connected devices, same ip as cmd/ipconfig. I have other devices connected hard wired to the 1750. Tried connecting directly to the 1750 (originally this and other devices connected to 1750 via a 5 switch Netgear port) with no change. Changed the connections around no change. Even took the pc downstairs and connected directly into the modem with the same lan cable and it worked fine with internet access, same ip address. Took it back upstairs and hooked back up, issue showed back up.
Does anyone have any ideas? I’m beyond stumped.

Kitsap · Answer

Go to Windows Settings -&gt; System -&gt; Troubleshoot -&gt; Other Troubleshooters and run Network &amp; Internet.&nbsp;AX1750 is not a definitive model number for a device.&nbsp; It could be a couple of different devices.&nbsp; Look for a model number on the label.&nbsp; What is the model number?&nbsp; Do the LEDs indicate the device you are connecting the Ethernet cable to has internet service?&nbsp; Your Wi-Fi could be connecting to some other source.

Kitsap · Answer

mx6bfast&nbsp;wrote:Just recently bought a new Win 11 pc. It replaced another Win 10 pc that died. Used the same lan cable but the new pc shows it’s connected but no internet. WiFi works but I want to use ethernet so I disabled WiFi. When I go into the AX1750 screen, setup as extender, the pc shows up under wired connected devices, same ip as cmd/ipconfig. I have other devices connected hard wired to the 1750. Tried connecting directly to the 1750 (originally this and other devices connected to 1750 via a 5 switch Netgear port) with no change. Changed the connections around no change. Even took the pc downstairs and connected directly into the modem with the same lan cable and it worked fine with internet access, same ip address. Took it back upstairs and hooked back up, issue showed back up.Does anyone have any ideas? I’m beyond stumped.With your computer connected with your Ethernet cable, go in to Windows Settings -&gt; Network &amp; Internet -&gt; Status and check to see if your network profile is set to Public.&nbsp; If yes, go to properties and change it to Private.&nbsp; Back out of your settings and Restart your computer.&nbsp;&nbsp;

mx6bfast · Answer

it's already set as private

mx6bfast · Answer

I tried that before and it didn't work. I ran it again and still came up with the same solutions, reboot everything. I went back into the router and restarted it again and now the pc connected via ethernet. I didn't make any changes since I rebooted the router yesterday. I don't know but it's working now.&nbsp;&nbsp;I guess it might be a EAX18. The tab says that in edge and the title bar on the page says AX1750 Mesh Extender.&nbsp;&nbsp;Thanks for your help.

Kitsap · Answer

mx6bfast&nbsp;wrote:I tried that before and it didn't work. I ran it again and still came up with the same solutions, reboot everything. I went back into the router and restarted it again and now the pc connected via ethernet. I didn't make any changes since I rebooted the router yesterday. I don't know but it's working now.&nbsp;&nbsp;I guess it might be a EAX18. The tab says that in edge and the title bar on the page says AX1750 Mesh Extender.&nbsp;&nbsp;Thanks for your help.Glad you got it working.&nbsp; Occasionally a network restart in sequence from the outside in is the most effective action.&nbsp; When you do the restart, be sure and pull the power cord for the individual devices and give them plenty of time to complete the boot process.&nbsp; If the device has an on/off button, it does not always do a clean restart.&nbsp;&nbsp;

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New pc hardwired has ip address but not connected to internet AX1750

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