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Forum Discussion
Night Hawk AX8 Internet login
Hello I just purchased the Night Hawk AX8 router and the issue im having is every few hours I have to relogin to my router from the app or I get disconnected from wifi and wired connections. I know i...
I assume that this is the RAX80.
There is support for the RAX80, including a manual, at the end of this link:
>>>RAX80 | Product | Support | NETGEAR<<<
Crashnburnps3 wrote:
...I have to relogin to my router from the app or I get disconnected from wifi and wired connections.
What happens when you get disconnected?
Which ISP is this?
I even went into the settings and found the option "Login required for internet, set to No".
Is that how it is supposed to be?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
I really need help or im returning it...
You could end up with the same problem if your current setup needs tweaking.
Its a Night Hawk AX8 AX600 model RAX80 and the modem is a net gear CM1000
the firmware on the router is V1.0.1.36_1.0.20....
WHen it disconnects I loose wired and wireless internet across all devices. and as soon as i relog into the app for the smartphone the internet access comes back. Now when i lose access I still have internet comming from my modem and the globe indicator on both router and modem are still illumintated during this time so it must be a security issue.
my ISP is comcast
there was only the one setting I found."Does your Internet connection require a login?" this is set to no by default and yet i still have to log in.
As for my modem it is only a modem and not a router and only had a internet port on the back and a UHF coax connector for the ISP service.
- Have you tried rebooting your Router to factory defaults and then manually redoing all the settings? I had this issue initially and resetting it to defaults fixed the problem.
