NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

NightHawkUser8's avatar
Mar 27, 2020
Solved

Nighthawk App Not Connecting After Firmware Update

Firmware got updated to V1.0.3.86 via notification through the app for my Nighthawk Mesh MK62. After updating, the Nighthawk app started to have horrible performance. It takes quite a while for it to identify the router, doesn't correctly show that a satellite is connected (even though the browser UI confirms it is connected) and constantly shows connection issues with not being able to connect to the network (the devices I'm using have no connection issues). I've tried both the Android and iOS versions of the app, including checking the repsective app stores to see if there are any updates. Also, I'm not seeing the V1.0.3.86 download or release notes on the Netgear support site.