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Nighthawk AX8 8-Stream WiFi Router - Buyer's Guide
With the influx of smart home devices on the market making their way into our homes, one thing we tend to overlook is the infrastructure that supports it. From smart speakers, security cameras...
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I recently purcased and installed AX8 in my home and had a very odd thing happen. When setting it up, I used the same SSID and password as the device being replaced. All of the wifi devices in our home connected to the AX8 execept my HP ENVY Laptop (purchased new in 2017). After qutie a bit of trial and error, I found that with the AX mode turned on, the PC did not recognize the SSID broadcast, With AX mode turned off, the router would show up as a wifi option. The laptop is running the latest version of Windows 10.
None of the other devices showed this behavior including Echo's, other Laptops, PS4, Mobiles, secuirity cameras, and IPADs. They all reconnected with AX turned on or off.
Any thoughts on how do fix this? I'd liek to benefit from the AX8's WiFi 6 AX mode.
Does the laptop support AX? I suspect not.
There are maybe one wireless hardware manufacturer that is making a chip that supports AX. AX is a coming down the road thing.
Folks let me know if wrong.,
AX supposed to be backward compatible with all existing WIFI chipsets. The fact that I have a dozen or so older devices in my house that do not have the AX chip but DO see the SSID broadcas confirms the backward compatibility. It maybe the AX8 is only backaward compatible with some devices but not all and this needs to be addressed in an firmware update.
Backward compatible can be iffy when the standard is not even finalized yet. So I am not surprised that a device does not work. Until there are clients that support AX I would turn it off.
- I am having the same problem with Delkoman! I am so glad that you raised this issue here. I have submitted my case to Netgear and I am waiting for them to fix it.
Now what I need to is what effect turning off or turning on the AX mode have on the overall router, performance and all? Guys at Netgear, you need to attend to this ASAP because I spent some pretty dollars on this router and I am about to drop my review on it.- I forgot to add that everything in my home can see the WiFi But my Dell Inspiron 17 7000 series. This laptop has not failed me one day and now it doesn’t even see my brand new powerful router. Help!!
Hi all
I have had the same problem with one of my laptop not able to see the WIFI SSID. you might want to update the WIFI driver of your laptop to the latest version. At least it works for me. However, I do have one desktop computer with problem connecting to the router. It show the network adaptor is not connected even tho it is. I am pretty sure the desktop/LAN cable is ok. so it's has to be some compatibilty issue. Also, the VPN configuration file download in the adanced page is obviously broken. I hope netgear address these issue in the coming firmware asap.
Ken
