Nighthawk AXA AX30004 WiFi router

Question

HiWe have had our router for just over 1 year, of course the warranty has run out, but we need to keep turning it off to make it work.&nbsp; Then it will work for 24 hrs then stop working again and we have to switch off again.&nbsp; Once you turn it back on it works fine for a while.&nbsp; We ahve check for updates and it is up to date.&nbsp; Can anyone suggust why this may be happening.I am in Queensland, AustraliaThanksLisa

plemans · Answer

What firmware is it on? (please don't say the latest)

What modem is it connected to?

When it "isn't working" what actually happens? Does it power off? Do devices say "connected, no internet"? do they not connect to wifi at all? does it impact wired devices? Details help us.

LisaW11114X · Answer

HiFirmware V1.0.3.80_1.0.1It is connected to a telstra NBN BoxIt does not turn off, all the lights are still on but there is no upload or download and it happens to both wired or wireless.We have to turn it off all together to get it going again.&nbsp; You can just ask it to restart that does nothing.ThanksLisa

plemans · Answer

which telstra box? there's many different types. And some have their own integrated router which would put you in a double nat.

https://kb.netgear.com/30186/What-is-Double-NAT

it could also be the telstra box only asigning a lease time of a certain length and it not renewing like it should.

LisaW11114X · Answer

HI,&nbsp;The NBN box dosen't have an internal router, it is just a standarded NBN box. The router has been working fine 18 months and just recently stopped working.&nbsp;

plemans · Answer

LisaW11114X&nbsp;wrote:HI,&nbsp;The NBN box dosen't have an internal router, it is just a standarded NBN box. ----so what model is it?&nbsp;https://kb.netgear.com/30439/What-is-an-NBN-network-and-is-my-NETGEAR-DSL-modem-router-compatible

Forum Discussion

Nighthawk AXA AX30004 WiFi router

7 Replies