Hi, hope someone can help. I keep losing WiFi on my nighthawk axe1100I have the most current FW loadedrebooted the modem and nighthawk.My internet is with Verizon Fios. I have there modem in bridge mode and changed the IP to be different from the Nighthawk. A Verizon tech has changed the exterior equipment because that is what they believed to be the issue. Thanks,

For future reference, Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NH router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6 Please use this link to the main forum product list to review and choose where to make your posts. https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear Thank you.

in regards to putting your primary gateway back in router mode, you'd have to check with your isp. For the netgear in access point mode: https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode just make sure the gateway is back in router mode before putting the netgear in AP mode.

what actual router do you have? Nothing you put is the model number. What firmware are you on? not the "latest" What ont from verizon is it connected to? Does it only happen to wireless devices? Wired are fine

Nighthawk AXE1100 6Ethe only device connect to the Verizon g1100 is the nighthawk router.hardware Raxe500firmwear is 1.0.8.70

If you leave the G1100 in router mode (disable its wifi) and put the RAXE in access point mode, does it function properly?

Nighthawk AXE1100 losing internet

11 Replies

plemans
Guru - Experienced User
Nov 21, 2021
what actual router do you have? Nothing you put is the model number.

What firmware are you on? not the "latest"

What ont from verizon is it connected to?

Does it only happen to wireless devices? Wired are fine
- Robstar
  Aspirant
  Nov 21, 2021
  Nighthawk AXE1100 6E
  the only device connect to the Verizon g1100 is the nighthawk router.
  hardware Raxe500
  firmwear is 1.0.8.70
  - plemans
    Guru - Experienced User
    Nov 21, 2021
    If you leave the G1100 in router mode (disable its wifi) and put the RAXE in access point mode, does it function properly?

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Nighthawk AXE1100 losing internet