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Forum Discussion
Nighthawk RAX 50 have to reboot several times a week
Several times a week I have to reboot my router. All the lights show it is woking, however; I won't have internet. A few days ago it seemed to do a factory reboot by itself and I had to repogram all my connected devices (smart connect was on, but still had to enter passwords).
Try a PC using ethernet cable attached to one of the 4 LAN ports. Although, if that works, it just confirms wireless has a problem.
At any rate, best to just return it and exchange it for another for the least hassle.
My 1st RAX50 was similar, I did return it for a refund (BB) and just bought another RAX50 a month later (at an even better sale price), just to be sure it came from a different batch. it's been up non-stop with heavy usage from a wide range of various devices for 3 or more months now.
24 Replies
What modem/gateway do you have?
What firmware is on the router?
is it only wireless devices or do wired devices drop as well?
Retired_Member wrote:Fiber modem provided by Aerux broadband---which modem/gateway model is it?
