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Forum Discussion
Nighthawk RAX80 slow WiFi
Hi, I have gigabit internet and just replaced my router with the RAX80. I updated it but somehow get just 400mbs in wired connection straight to the router. How can I fix this?
76 Replies
Aisaev wrote:
Hi, I have gigabit internet and just replaced my router with the RAX80. I updated it but somehow get just 400mbs in wired connection straight to the router. How can I fix this?What have you done to try to troubleshoot this?
Have you tried a different computer?
Tried a different browser?
Have you tried disabling QOS to see if that helps?
Or tried a different speedtesting website?
We would need to know what you've done to try to fix the problem. What firmware is your router on?
did you get gigabit speeds with your prior router?
If you directly hook up from computer to modem do you get gigabit speeds?
- Yes I did get gigabit speed prior and with the modem directly plugged in
- I have used other computers, still way lower than expected. Different browser and speedtesting site as well. Disabled QoS didnt hell. The router shows gigabit speed on the inbuilt speedtest but somehow eats half of it before sending it wired
I just brought this RAX80 router and i'm having similar isssues. I get 1GB connection from my ISP and when I run a speed test from the router and get 940 mbps consistently. However, I’m testing other devices and only getting around 150mbps (disable QoS) and about 200mbps (enabled QoS) that's less than my older router.
Same issue here.
The speed from a speedtest directly on the router shows appropriate speeds (~900Mbps), but I get 50Mbps or less on a regular basis. I tried downgrading to the .40 version of the firmware. Enabling QoS and doing a factory reset.
Anyone have any other suggestions? I definitely regret getting this router.
Hello slowroadrunner & syntonic,
Thanks for posting. Please note that your device is provided with 90 days of complimentary support with our support team which can be accessed using the link below.https://www.netgear.com/support/default.aspx
Furthermore, please provide us with the firmware version of your router and the devices you're using to run a speed test. Also, how are your wired speeds performing?
~Christian
Just got this router today and having the same issue. Pretty sure this things getting returned until a certin brand I LINK to quality relases their wi-fi 6 router
Turning off the radios, restarting the router, and then turning them back on definitely helped. But, maybe my router restarted because my speeds have dropped again.
I also still have pretty spotty connections/dropped connections. Argh, this is definitely pretty annoying.
I bought this router a few weeks ago and noticed that I wasnt getting the speeds. This morning I had our ISP out to the house to confirm that I was getting 1GB to the hours. Ran tests using Ethernet directly to laptop - got 966. Ran test after pluggin in to the router - 233. Problem is definitely the router. Very surprised with this type of performance with Netgear. Expected better. So I understand that I have to turn off the radios, reboot the router, then turn them back on to get the true speed?
phoyte wrote:I bought this router a few weeks ago and noticed that I wasnt getting the speeds. This morning I had our ISP out to the house to confirm that I was getting 1GB to the hours. Ran tests using Ethernet directly to laptop - got 966. Ran test after pluggin in to the router - 233. Problem is definitely the router. Very surprised with this type of performance with Netgear. Expected better. So I understand that I have to turn off the radios, reboot the router, then turn them back on to get the true speed?
Everyone's situation is different. Please start a post of your own instead of jumping on this one so we can work on your specific situation.
make sure to put:
router: Firmware on it:
Modem:
Make sure you speed test over a hardwired connection and to test several sites (aka speedtest.net, fast.com, etc)
- I’m sorry, I’m probably too late into this, and I may be way off base, but I was thinking....
Have you verified all your Ethernet cables are CAT5e? If any are CAT5, it’ll run at that speed, not at gigabit as per CAT5e specs.- It's pretty difficult to find old CAT5 these days. Personally I'm running CAT6 solid core to all the drops in my house (well below their rated bend limit) and CAT6 stranded to all my wired devices
Thanks for the CAT5 comments. The only cable I have access to is the one coming from the wall to the router. Cabling is run from the outside to the inside wall which was done during the home construction back in 2015. I can certainly use a cat5e+ cable from the wall to the router. But if the run from the outside(main source from the ISP) is cat5 would it make a difference if i change the cable from the wall to the router?
