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Forum Discussion
Nighthawk RAX80 very unstable - losing connections
Hi all, I've bought the RAX80 six weeks ago and it's been very unstable since then: - devices losing wifi connections - devices not seeing the wifi network - RAX80 losing internet connection (...
Hello all
I have exactly the same problem.
After 4 Weeks, my result, no Firmware works solid, this router is very Crap.
The NG-Support doesn`t seem to care.
I swap to my NG R8000P and all works.
Please NG, bring us a working Solution.
Best Regards from Germany
Same issue here, current FW. Everything works fine but after 1 to 5 days the router drops WLAN connections and does not allow any new ones. Reboot (either via web interface by a device that hasn't been dropped or turn on/off) and everything reconnects. I've played around with many of the settings (SmartConnect on/off, etc) but no dice. Happens with very current devices just like pretty old ones, Apple, Windows, smart devices - no difference.
If NG can't fix this maybe at least add a feature to automatically reboot the router at a certain time each night? I feel like I'm back in the '90s. At this point I'm contemplating a smart plug that can turn it off and back on at a certain time at night. Ridiculous for a product like this.If you read the forums this is a common problem with the RAX80 with no solution (or acknowledgement from Netgear) that its a problem.
My RAX80 cannot maintain Wifi connections, constantly resets LAN connections & requires a reset every week.
These problems were reported more than 18months ago by many users without any attempt to correct these problem from Netgear.
I placed another Wifi5 router from Netgear in the exact same location (same settings, SSID, SmartConnect ON etc) and this works without any issues.
The only solution most people seem to have found is to return the RAX80 & buy something else.
You wont get any support from Netgear for this problem except "your service contract has expired, would you like to buy our extended telephone support so that we can help you?"
This is 2020, "corrupt" firmware after flashing is not a problem.
If a router cannot detect bad flashing itself it is not worth €250..!
- Dealing with the same issues after getting it replaced twice. Paid their support team for a $80 6 month extended tech plan and their solution for me is to buy a new router and junk this $400 router. Can we start a class action suit on this? 🤦🏻‍♂️